BangBet AML and Verification Policy
We take account security and the prevention of money laundering seriously. This page explains the identity checks, document requests and payment rules that apply to your BangBet account, based on our current terms and conditions. Our terms can be updated from time to time, so please read the latest version published on our website.
Identity verification
To keep your account in good standing, we may ask you to verify your identity. You must be at least 18 years old to open an account, only one active account is allowed per person, and your registration details must be accurate and in your own name. When we request documents, you have four weeks to respond. If you do not reply within that period, your account may be restricted until the checks are completed. Verification can also delay withdrawals, so we recommend responding to any request promptly.
Information we may request
Under our terms, we may ask you to provide the following categories of documents:
- Proof of identity, such as a valid identification document
- Proof of address
- Evidence that the payment methods used on your account belong to you
- Evidence of your source of funds or source of wealth
- Evidence of how an e-wallet used on your account was funded
Source of funds
In some cases we may ask you to show where the money you play with comes from. This can include evidence of your source of funds or source of wealth, and, where you use an e-wallet, evidence of how that wallet was funded. As with other document requests, you have four weeks to respond once we ask. Replying within that timeframe keeps your account unrestricted.
Account restrictions
Only one active account is permitted per person, and the details on your account must be accurate and in your own name. If you do not respond to a document request within four weeks, we may restrict your account until the requested information is received. Accounts that show no activity for 12 months are treated as dormant under our terms.
Payments and ownership
All payment methods used on your BangBet account must be in your own name, and we may ask for evidence confirming that you own them. Deposits can be made by bank transfer. Our terms also apply a 1x turnover requirement on deposits. Please note that completing verification may be required before a withdrawal is processed, so pending checks can delay your payout.
Contact us
If you have questions about a verification request, a document you have been asked to provide, or the status of your account, contact our support team by email at [email protected].